Warranties, Exchanges and Returns
Money back guarantee 15 days:
If not satisfied, we will refund your money.
Products purchased on websites belonging to the virtual mall Oh assis * have a repayment period of 15 days from the day the order is received at the customer. Within this period you may return the product. These products must be returned in their original packaging to: Oh! Assis - Zurrupitieta 25, 01015 Vitoria (Alava).
In this case the return transport costs borne by the customer. We recommend securing the shipment, since Oh ASIS is not responsible for broken or lost shipments. When our quality control department confirmed that the product returned is in perfect condition, it shall be to refund or exchange the product as agreed in each case.
Shipping broken:
If you receive an item broken products must be notified within 24 hours of receiving the shipment to notify the shipping company. Products must be returned to: Oh! Assis - Zurrupitieta 25, 01015 Vitoria. In this case Oh assis bear the costs of transport.
Defective products:
In the case of change of an article to be defective, O ASIS bear the shipping costs. Oh ASIS reserves the right to a refund if there are any stock by the supplier
Contact Returns:
If you wish to return one or all items please contact us using this form or phoning 902 107 098.
* Oh!menaje, Oh!taboo and Oh!delis web pages belong to Oh!asis virtual shopping centre.